Get answers to common questions about Procloze and how it can help you advance your career more effectively
What is spaced repetition and how does it work?
Spaced repetition is a learning technique that involves reviewing information at gradually increasing intervals. Procloze uses this scientifically-proven method to help you retain information more effectively by showing you content just before you're likely to forget it.
What is active recall and how is it different from spaced repetition?
Active recall is the practice of actively retrieving information from memory, such as testing yourself with flashcards or practice questions. While spaced repetition focuses on the timing of reviews, active recall emphasizes the act of remembering without looking at the source material. Procloze supports active recall through AI-generated practice questions and quizzes that challenge you to recall information you've learned.
How does the AI assistant help with learning?
Our AI assistant analyzes your learning patterns and creates personalized study materials. It can generate practice questions, provide explanations, and adapt the difficulty level based on your performance to ensure optimal learning outcomes.
Can I use Procloze for any subject?
Yes! Procloze is designed to work with any subject matter. Whether you're studying languages, sciences, history, or professional certifications, our platform can help you learn and retain information more effectively.
What types of content can I upload or create lessons from?
Procloze supports multiple content types: you can describe topics directly, upload documents (PDF, DOCX, TXT files up to 10MB), or paste content directly into the platform. The AI assistant will transform this content into structured lessons, notes, and practice materials.
Is there a mobile app available?
Procloze works on any device with a modern web browser. While we don't have native iOS or Android apps, you can install Procloze as a web app on your mobile device for a native-like experience, and your progress syncs seamlessly across all your devices.
What devices and browsers are supported?
Procloze works on any device with a modern web browser, including desktops, laptops, tablets, and smartphones. We support all major browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser.
How much will Procloze cost?
Procloze offers a 14-day free trial so you can experience all features. After the trial, you can choose from our Monthly ($8.00), Annual ($80.28/year with 33% savings), or Lifetime ($279.00 one-time payment) plans. All plans include unlimited lessons, practice questions, notes, and study spaces.
What payment methods are accepted?
We accept various payment methods depending on your currency. For USD payments, we use Stripe which supports credit cards, debit cards, and bank transfers. For NGN payments, we use Paystack which supports bank transfers and local payment methods.
We don't offer refunds since all users receive a free trial period first. You can cancel your subscription at any time.
Yes, we take data security seriously. Procloze is GDPR compliant and uses industry-standard security practices. Your data is encrypted and stored securely on our servers and trusted cloud services. We never sell your personal information and only share it with service providers who help us deliver our platform.
Can I export my data or delete my account?
Yes, under GDPR and our privacy policy, you have the right to data portability and account deletion. You can request to export your data or delete your account by contacting us at security@procloze.com. We will process these requests promptly while maintaining any data required for legitimate business purposes.
You can reach our support team by filling out the contact form on our website or emailing us directly at support@procloze.com. We typically respond within 24-48 hours and are committed to helping you make the most of Procloze.
Procloze is developed by Magna Cipher LLC, a Delaware-based company.
What happens if Procloze disappears one day?
We are committed to Procloze for the long term, but as a GDPR-compliant service, you have full data portability rights. If for any reason we need to discontinue the service, we will provide ample notice and ensure you can export all your data. Your learning materials remain yours, and you can continue using them with other tools.
