This policy explains how Procloze uses cookies and similar technologies to enhance your experience on our platform.
Effective Date: September 20th, 2025
This policy applies to all employees, contractors, and vendors while doing business with Procloze and others who have access to European Union (EU) and European Economic Area (EEA) data subject information ("personal data") in connection with Procloze's operating activities.
Procloze believes in transparency about the collection and use of data. This policy provides information about how and when Procloze uses cookies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Procloze.
Cookies are small text files sent by us to your computer or mobile device, which enable Procloze features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Yes. Procloze uses cookies and similar technologies like single-pixel gifs and web beacons. Procloze uses both session-based and persistent cookies. Procloze sets and accesses cookies on the domains operated by Procloze and its corporate affiliates (collectively, the "Sites"). In addition, Procloze uses third-party cookies, like PostHog for analytics.
Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure.
The tables below explain the specific cookies we use and why:
These cookies are necessary for the website to function and cannot be switched off in our systems.
Cookie Name | Provider | Purpose | Duration |
---|---|---|---|
session_* | Procloze | User session management and authentication | Session |
These cookies enable enhanced functionality and personalization.
Cookie Name | Provider | Purpose | Duration |
---|---|---|---|
theme | Procloze | Stores user's theme preference (light/dark mode) | 1 year |
language | Procloze | Stores user's language preference | 1 year |
These cookies help us understand how visitors interact with our website.
Cookie Name | Provider | Purpose | Duration |
---|---|---|---|
ph_* | PostHog | Product analytics and feature usage tracking | 1 year |
distinct_id | PostHog | Anonymously identifies unique visitors | 1 year |
These cookies are set by third-party services integrated into Procloze.
Cookie Name | Provider | Purpose | Duration |
---|---|---|---|
_stripe_* | Stripe | Fraud prevention and payment processing | Session |
paystack_* | Paystack | Fraud prevention and payment processing | Session |
Your cookie preferences are controlled entirely at the browser level. The cookies you are opted into depend on your browser's cookie settings. If you have not configured any specific cookie settings in your browser, you are opted into all cookies by default. This means that websites, including Procloze, can set and read cookies unless you explicitly change your browser settings to block or limit them.
To control your cookie opt-ins and manage which cookies you accept or reject, you must adjust your browser's privacy settings. Each browser has its own settings panel where you can configure cookie preferences for all websites or set specific rules for individual sites like Procloze.
You can manage cookies directly through your browser settings. Most browsers allow you to:
Google Chrome: Settings → Privacy and security → Cookies and other site data
Or visit: chrome://settings/cookies
Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
Or visit: about:preferences#privacy
Safari (macOS): Safari → Settings → Privacy → Manage Website Data
You can also enable prevention of cross-site tracking
Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
Or visit: edge://settings/cookies
Opera: Settings → Advanced → Privacy & security → Cookies and other site data
Or visit: opera://settings/cookies
Chrome (Android): Settings → Site settings → Cookies
Safari (iOS): Settings → Safari → Privacy & Security → Block All Cookies
Some browsers include a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Procloze currently does not respond to DNT signals as there is no universally accepted standard for how to respond to such signals.
If you have questions about our use of cookies, please contact us at security@procloze.com or refer to our Privacy Policy for more information about how we handle your data.
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